BOOKINGS, GUEST SERVICES & 

TURNOVERS

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  • Cleaning, staging and replenishing stock between bookings.

  • Welcome basket set out for each booking.

  • All contact with guests - Taking enquiries, helping with recommendations, check-ins, check-outs, guest reviews, fixing any issues that arise.

  • Arranging for special requests from guests - children’s equipment, pre-arrival grocery store and liquor store shopping, private yoga classes, trip planning and more.

  • Landscaping - Outdoor areas are kept well maintained and inviting for guests.

  • Properties are set up with lock boxes (where required) for streamlined guest access to the property.